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Industry Hospitality: Data Analytics Solution for Hospitality
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HOSPITALITY
Use powerful customer behavior insights to design delightful experiences
81% of the hospitality companies highlight as a problem the lack of ability to collect and leverage their guest data to deliver on customer expectations
73% of hospitality businesses said their competition has increased in the last year
HOSPITALITY NEEDS
Understand your customers both when they are booking you a room or when they are addressing the swimming pool.
01.
How are your customers moving?
How people flow inside your hotel is a crucial source of insights to understand customer needs, aspirations and behavior, and create unforgettable experiences.
02.
How are your customers booking?
Collect information on all your booking requests from all your direct sales channels to understand the process and analyze your real demand.
03.
How is your workforce performing?
Track your employees' movements inside the hotel through your current WiFi infrastructure to monitor performance and improve operations.
1
Increase customer loyalty
Leverage new insights regarding your clients' movements for adjusting and designing the perfect experience inside your hotel to boost your customer loyalty.
2
Boost sales
Detect new sale opportunities by discovering and analyzing new indicators regarding customer booking behavior and in-stay behavior.
3
Reduce costs
Get a good understanding of the motion operations inside your hotel to optimize them.
DATUMIZE SOLUTION
Come up with complete and intuitive solutions to understand behavior during booking or stay, and collect powerful insights to create customer experience improvements
PRODUCT
Datumize Motion Intelligence
Easily get instant information about people's movements in your premises to understand customers' behavior and analyze your operational efficiency.
PRODUCT
Datumize Real Demand
Understand customers' behavior while booking, aspirations and interactions, and discover new insights to design a better guest experience.
Success stories
We are delivering a significant impact on our clients' core business.
Hotel Success Case: Optimize pricing thanks to a better understanding of customers' booking behavior
81% of the hospitality companies highlight as a problem the lack of ability to collect and leverage their guest data to deliver on customer expectations
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