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SOLUTION
Datumize Real Demand
Understand customers’ behavior, aspirations, and interactions for better demand understanding, customer value analytics, and lost opportunities detection.
Leverage all data about interactions, requests, responses, profile, availability, third-party performance, and much more from all your omnichannel distribution.
Make all your customer interactions enrich your demand analysis
Capture all requests and search data.
Collect smart data from your customers’ search and product requests from all your sales channels.
Understand customer behavior
Comprehend how your customers interact with your different channels during the booking or purchase process.
Analyse booking journey
Track conversion ratios across steps (search, pre-book, book, cancellation).
Identify lost sales
Detect lost sales opportunities due to no offer, no availability, integration issues, etc.
Monitor offer and Inventory
Analyze how your offer and inventory quality and quantity is affecting each potential sale.
Control technical performance
Monitor in continuous and real-time all your integrations to detect technical issues, non-compliances, or timeouts.
How it works
Covering all your data value chain -all your customers, all your sales channels and all your integrations- with third-party providers
DATUMIZE REAL DEMAND
The information and actionable insights that you need prompted to you in a friendly interface or integrated with your enterprise storage and analytical platforms
FOR WHO
This is how our main verticals are getting value from this product
Know your customer travel aspirations to adapt your offer, boost your sales, and track your distribution.
Travel industry struggles with the difficulty of gathering quality data from their different sales channels to understand their demand. With Datumize Real Demand, they can enjoy a complete solution to having the visibility they need about the performance, conversions, lost sales, new opportunities, and overall demand from Web, Applications, Web Services (XML or API), etc.
Success stories
We are delivering significant impact on our clients' core business
Globalia: 5% revenue increase thanks to a better understanding of the real demand and customer requests.
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